Skip to content
Contact us

Meet the Application Specialists Delivering NHS Programmes

You won’t be working in isolation. Our Application Specialists work as part of a collaborative, experienced delivery team — partnering closely with clinicians, NHS stakeholders, and each other to deliver high-quality implementations at scale. 

Why This Team Matters for NHS delivery

Application Specialists play a critical role in how NHS customers experience InterSystems. Implementation Application Specialists at InterSystems are responsible for deploying and configuring healthcare software solutions, working closely with customers to ensure successful integration, optimisation, and adoption within clinical and operational workflows.

Application Specialist Team 2

Meet our Application Specialists

How the Team Works Together

  • Collaboration across PAS and Clinical specialists

  • Shared delivery standards 

  • Support from experienced colleagues

  • Focus on quality and preparation

"As an Application Specialist, you are not simply implementing a system; you are a trusted advisor, empowered to guide customers, influence outcomes, and contribute to work that truly matters."
Zubaid Wilson, Application Manager

Why Choose InterSystems

InterSystems is a privately held healthcare technology company with a long-term commitment to the NHS, investing in people, delivery standards, and customer success.

This is an excellent opportunity to join an expanding team, with a number of exciting and innovative projects, providing a platform to build substantial and complex healthcare solutions that will deliver real benefit to established and new InterSystems healthcare customers.

Our People4

Offices in Windsor and Edinburgh

InterSystems UK and Ireland offices are located in Windsor and Edinburgh, combining more than 200 employees. As grade A buildings, they offer an optimized working environment to foster collaboration. But with teams located throughout the world, we are also able to draw on the diverse talents and cultures that make each of our global offices unique — while striving to meet common goals and uphold our shared values.

Regardless of where our employees are located, they contribute to our success in ways that are transforming fields like healthcare, financial services, supply chain, and manufacturing and are making a difference in ways that impact people’s lives.

HealthShare Logo

 

HealthShare is a suite of solutions that work together to capture information, share it in a meaningful way, aid understanding and drive transformative action across organisations and communities.

Core Offerings:

  • InterSystems Health Connect
  • HealthShare Unified Care Record
  • HealthShare Health Insight
Learn more
TrakCare Logo

 

TrakCare electronic patient record (EPR) and healthcare information system is used by hospitals to bring together fragmented clinical records to create a complete, interoperable patient record. Giving clinicians a single view of the patient, helping them make more informed decisions.

IntelliCare electronic health record (EHR) is the next generation EPR, with AI at its core, not bolted on. Maximising efficiency and improving clinical and operational outcomes, IntelliCare gives clinicians faster insights and time back to spend with their patients.

Learn more

Hear more from the team

Zubaid Wilson Tile 2

As an Application Specialist at InterSystems, our role goes far beyond configuring systems — it’s about partnering with customers to make a meaningful and lasting impact. We work closely with customer teams, building strong relationships and ensuring their success. Drawing on deep domain and market experience, we understand how organisations operate day-to-day and support them in adopting solutions that align with their workflows and strategic goals.

How we work together

We place significant emphasis on recruiting individuals who are not only highly capable but also the right fit for the team and the organisation. This creates an environment where talented professionals collaborate effectively to solve complex customer challenges.

Our team works seamlessly across PAS and Clinical domains, guided by shared and proven delivery standards. There is a strong culture of support, where experienced colleagues are always available to provide guidance and share knowledge. We take pride in our focus on quality, thorough preparation, and delivering outcomes right the first time.

What it’s like to be part of the team

There is a strong culture of trust, collaboration, and professionalism within the team. As an Application Specialist, you are not simply implementing a system; you are a trusted advisor, empowered to guide customers, influence outcomes, and contribute to work that truly matters.

We are committed to doing things properly, supporting one another, and continuously improving how we deliver. From the outset, you feel welcomed and quickly become part of a team that is dynamic, impactful, and deeply focused on customer success.

Why InterSystems

I spent many years working in the NHS as an acute midwife, dealing first-hand with the realities of complex care and, at times, fragmented systems and data.

I joined InterSystems because I wanted to be part of fixing that.

What stood out to me was the opportunity to work with a technology provider that’s genuinely embedded in some of the most important NHS programmes. It’s not about theory or experimentation—it’s about delivering systems that are already proven at scale.

In my role, I now support organisations through digital transformation in what is often a very challenging landscape. What makes it different is the ability to combine clinical experience with system implementation—helping teams not just deploy technology, but actually get the best out of it.

For me, it’s not just configuring software. It’s about enabling better workflows, better data, and ultimately better care for patients.

One of the moments that really reinforced that for me was watching an anaesthetist start a theatre list using a solution I’d helped implement to digitise their whole workflow—gaining confidence with each case and finishing the session with a smile. That’s when you see the real impact of what we do.

What is the role is really like

The reality of being an Implementation Application Specialist is that no two weeks look the same.

You might be running solution workshops, configuring the application, working through product decisions, supporting training approaches, or coordinating validation across multiple teams and workstreams. A lot of the role sits right alongside NHS EPR project teams, especially when it comes to shaping solutions with clinical stakeholders.

A big part of the job is influencing—working with clinicians and project teams to make sure what’s delivered actually works in real-world workflows. But you also need to be comfortable getting into the detail, working across product, integration, and technical teams to make it happen.

One of the hardest parts, and something people don’t always expect, is navigating change. You’re often supporting organisations through major transformation, and not all of that is within your control—but it directly impacts delivery.

That said, when it works, it really works. I’ve been part of an ICU implementation with device integration where an entire department—nurses, doctors, outreach teams—transitioned into a digital workflow during one of the busiest times of year and did it successfully. That kind of outcome is what makes the role worth it.

The people who thrive in this role are problem-solvers. They’re self-motivated, resilient, and genuinely care about customer success. They understand that what we build is used every day in clinical settings, and that matters.

It’s not a role where everything is handed to you—you need to be comfortable working things out, asking the right questions, and taking ownership. But if you want to make a real impact in how digital healthcare is delivered, it’s an incredibly rewarding place to be.

Clare Bavister TIle
Madisen Powell Tile

From the very start, InterSystems focused on making sure I was in the right role for my experience, interests, and career goals. The recruitment and onboarding process felt welcoming and well thought through, giving me confidence that I’d made the right choice. Everyone I met took the time to answer my questions, guide me in the right direction, and support my training. I quickly felt part of a team that is doing meaningful, high-impact work.

It didn’t take long before I was confidently speaking with customers and contributing to real implementation projects. I always felt supported, knowing there was a knowledgeable and approachable team around me whenever I needed help.

I chose InterSystems because I wanted to work in a fast-paced environment on projects that truly matter, alongside talented colleagues who are experts in what they do. The company’s strong focus on customer relationships and satisfaction really stood out to me.

Today, most of my time is spent working directly with customers—building relationships, delivering projects, and helping them succeed. That’s what makes this role so rewarding.